Privacy policy

In the course of its communications and services activities, Sun’R is required to process information concerning you. By browsing our website, filling in a form to register for an event or our newsletter, contacting our teams or downloading one of our publications, you are transmitting information to us, some of which is likely to identify you (“personal data”), and you consent to its use. Sun’R respects your privacy and is committed to protecting your personal data. The following explains how we handle your personal data, and the rights and options you have in controlling it and protecting your privacy:

Use of your data

  • Some of this data is mandatory in order to respond to your requests (identity and means of contacting you). This data is indicated by an asterisk on our forms. If you do not wish to provide this information, we will not be able to respond to your request. You also agree to only provide true and accurate data and not to usurp third party data.
  • Some data is collected indirectly via cookies (IP address) when you browse the website. This data enables us to offer you a personalized browsing experience based on your choices and profiles, and to carry out statistical analyses. You can deactivate them at any time.
  • This data is intended for use by the Sun’R departments responsible for customer relations, communications and marketing.
  • Sun’R undertakes to respect the charter of its parent company Eiffage in terms of xxx and to use its marketing communications in a judicious and targeted manner.
  • We do not offer or sell your personal data. Sun’R undertakes not to communicate the data collected to a third party without obtaining your consent (excluding legal or regulatory obligations) and has ensured that its service providers and subcontractors are committed to complying with the regulations.
  • Please note: the use of social networks to interact with our website may result in the exchange of data between Sun’R and such social networks. We recommend that you consult the personal data management policies of the various social networks to find out how they collect and process your data.

Period of use, retention and deletion

  • Your data is retained for no longer than is necessary for the purpose of your request or the intended use. It is stored using a secure server and CRM tools (Hubspot) with user access restricted to the above-mentioned departments. Your data will be deleted in a secure manner if you exercise your right to rectification or erasure, or after a period of inactivity:

  • Data collected during website navigation (cookies): 1 year

  • Request for commercial relationship, consent to receive our news updates and services, other commercial or marketing solicitation forms: 3 years

  • Sun’R is the data controller for personal data collected on the website, within the meaning of the applicable regulations on personal data (GDPR).

  • In accordance with EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right of query, access, rectification, erasure, objection on legitimate grounds and portability in relation to all data, as well as the right to formulate specific and general instructions concerning the retention, erasure and communication of such data post-mortem.

  • These rights may be exercised by sending an email to

  • In the event of a dispute, you can refer the matter to the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés).